At Premier Salt™ we strive to provide the highest quality products available. Our #1 priority is our customers satisfaction.

The Premier Salt™ Company is highly confident that you will be more than satisfied with our products and we stand behind every order. We do understand that from time to time it is possible to receive a product that is damaged, defective, or incorrectly fulfilled. Should this happen, we hope you will accept our sincerest apologies and we ask that you please contact us at customerservice@premiersalt.com within 30 days of receipt so that we can quickly correct the problem and ensure that your order exceeds your expectation.

NON-DELIVERABLE, RETURN TO SENDER, and INCORRECT ADDRESSES: We strive to ensure that all orders are fulfilled correctly and in a timely manner. If for any reason we fulfill your order incorrectly, we will be happy to make it right at no cost to you. If the address information was incorrectly provided on the order by the party placing the order, we will be happy to update the address and reship the product out. On replacement orders where Premier Salt™ fulfilled to the address as stated on the order, you will be responsible to pay the additional postage costs. Please ensure your address information is correct before placing your order.

RESTOCKING FEES: In the event that your order is returned in the same condition that it was received, the return may be subject to a restocking fee of up to 50% should the return not be at fault of Premier Salt Company™.

In the event that your return is received by Premier Salt™ in a different condition than expected, Premier Salt™ reserves the right to refuse the return and the item may be shipped back to the customer at the customers expense within 14 days after notification. 

Always contact PremierSalt™ Customer Service prior to returning items by emailing customerservice@premiersalt.com so that we can ensure your return goes as smooth as possible. All returns must include an RMA number provided by PremierSalt™ or your return may not be processed correctly.